We pride ourselves on the fact that we hold many process control approvals and quality awards and we strive on receiving many more in the years to come. We measure product quality through a program of internal audits and customer response. Our SPC programs insure that we maintain consistent product acceptance levels above 98%. By working closely with our customers to eliminate non desirable coating performance, we are able to create a high level of customer satisfaction. We also have created a number of other ongoing internal quality programs. These include but are not limited to production operators being monitored via SPC techniques and responsible for their own quality. Many of our quality programs have been driven or developed with the participation of our customers and with their well being in mind.